Melasoft GmbH built the Melaloco app as a Freemium app. This SERVICE is provided by Melasoft GmbH at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Melaloco unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

• Google Play Services

• AdMob

• Google Analytics for Firebase

• Facebook

• Expo

• Sentry

• RevenueCat

User Generated Content Policy

We welcome and encourage users to share their thoughts, opinions, and experiences using our mobile app. However, we also want to make sure that all user-generated content (UGC) on our app is appropriate and respectful. This policy outlines our guidelines for UGC and how we moderate content.

1. Responsibility for Content

Users are solely responsible for the content they submit to our app. By submitting content, users acknowledge that they are the owner or have the right to use and distribute the content, and that the content is not infringing on the intellectual property rights of others.

2. Prohibited Content

Users must not submit content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, offensive, or invasive of privacy. Additionally, content must not promote discrimination based on race, ethnicity, nationality, religion, gender, sexual orientation, or age.

3. Moderation

We reserve the right to remove any content that violates our User Generated Content Policy, without prior notice or explanation. Our moderators will review content on a regular basis to ensure that it complies with our guidelines.

We act on objectionable content reports within 24 hours by removing the content and ejecting the user who provided the offending content.

4. User Consent

By submitting UGC, users give us the right to use, reproduce, modify, and distribute the content in any media format, without restriction or compensation. This includes the right to use the user’s name, likeness, and any other personal information provided in connection with the content.

5. Feedback

We value feedback from our users, and we encourage constructive criticism and suggestions. However, we reserve the right to remove any content that is purely negative or unconstructive.

6. Indemnification

Users agree to indemnify and hold us harmless from any claims, damages, or expenses arising from their UGC, including but not limited to claims of infringement of intellectual property rights or violations of privacy.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;

• To provide the Service on our behalf;

• To perform Service-related services; or

• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

User Data Deletion

If you wish to delete your Melaloco account whenever you please, you can do so effortlessly. Here’s a step-by-step guide on how to go about it.

Step 1: Log in to the Melaloco app and tap on the “Details” button with the symbol of three horizontal lines located in the upper right corner.

Step 2: Click on “Settings” to access your profile settings.

Step 3: You’ll find an option “Delete Account”. Tap on this option.

Step 4: Click on “Delete” to confirm your decision.

When you delete your account, all of your data on Melaloco will be permanently erased. Please exercise caution when performing this action, as data cannot be retrieved once deleted. If you have any questions or need assistance, our support team is here to help.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2022-12-29

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at